Suzy helped UNICEF Australia undertake an audit of all its external communications with the objective of assessing our tone of voice with potential and actual donors, political stakeholders and our brand positioning in the mass media market. More importantly, Suzy did this with the objective of understanding how our brand voice and personality could be adjusted to improve business outcomes and our overall impact for children. Whether it be via our domestic advocacy, funding for programs in our region or our public financial support to UNICEF’s global response to the needs of children all over the world, Suzy astutely identified where immediate improvements could be made to enhance all of these efforts. Suzy’s brand marketing expertise, familiarity with the international aid sector and style of working made it extremely easy for me to introduce new ways of thinking at UNICEF which we are now excited about moving forward with.
Associate Director of Communications, UNICEF
Suzy played an instrumental role in developing our marketing approach within MSF Australia. She bought an exceptional level of experience, leadership and innovation, and her success and creative vision will live on. She made lasting changes, specifically building marketing strategies that considered traditional aspects of our social mission such as recruitment of our field workers while improving our existing brand strategy and practice across our communications, media and fundraising activities.
Executive Director, Médecins Sans Frontières Australia
Lumiverse is an exciting, new and highly collaborative brand strategy agency that knows how to work with growing businesses. Suzy is a passionate marketing expert who has her finger on the pulse of modern marketing with a unique ability to challenge our thinking; deliver a clear and exciting brand strategy; and at the same time get the absolute most out of any marketing budget. We believe her approach will help us deliver the most exciting year in Ruby Cha Cha history.
Founder and CEO, Ruby Cha Cha
I had the pleasure of dealing with Suzy on a number of occasions in my former capacity as Joint CEO of Gelatissimo. With Suzy’s input and guidance, we were able to construct and put in place detailed business and marketing plans for the company, laying the foundations for our growth and strategic direction. What impressed me about Suzy was her direct no-nonsense approach, and her ability to identify key issues and workshop real practical solutions. Her ability to effectively communicate with stakeholders both during the planning process as well as via her key outputs i.e. the business/ marketing plan itself, was a tremendous asset.
Former Joint-CEO, Gelatissimo
Tailor Maid Communications engaged Suzy at a time when we wanted to grow our business. Suzy was a driving force in helping us achieve this, and opened up many pathways to our success. Suzy’s business mentoring style helped our company go from strength to strength, growing by 25% in 2 years. As a direct result, we have tripled our staff numbers in size, as well as our client stable in both calibre and number. We were so impressed with Suzy’s service and the return on our investment that we put her forward to our clients. We couldn’t recommend Suzy highly enough, she is a breath of fresh air in her approach, and would be an asset to any company with her knowledge and operating skills.
Sally Brown & Chrissy Biasotto
Directors, TailorMaid Communications
Suzy provided marketing guidance for a major new branding initiative for the Thorn Group, and coaching support for a key campaign management role. Suzy is one of those rare marketing professionals who can glide seamlessly from strategy to tactics and implementation. She has a razor sharp intellect that can always be relied on to provide valuable and meaningful insight. Pare this with her experienced, tempered and always honest approach and you have a combination that is hard to beat. I would recommend Suzy and Lumiverse to any organisation in need of strategic marketing counsel and committed to business growth through brand development.
Senior Marketing Manager, Thorn Group
I am thrilled with what Suzy has been able to do for Leap into Literacy. She went over details very clearly and really took the time to explain so that all aspects were understandable. Her knowledge on brand marketing is extensive, and she worked carefully with me to make the best choices for my marketing strategy. I would highly recommend Suzy and Lumiverse for anyone looking for a personable and highly knowledgeable coach for their brand development.
Owner at Leap into Literacy
We came to Suzy and the Lumiverse team after trialing multiple different marketing solutions over the past five years. We now only wish we found Lumiverse sooner. The service from Lumiverse is efficient, insightful and tailored to your business. The team works hard to extract the most value out of your budget and is judicious in selecting the avenues that will work best for you. We were happily astounded at the level of work invested by the team in trying to understand how we do business – there is nothing “one-size fits all” about Lumiverse’s approach. Suzy is well-connected and introduced us to great experts along the way to help us realise our vision. We would recommend Lumiverse to any business looking to work smarter not harder when it comes to managing their marketing.
Principal, Danny King Legal
Lumiverse has been an excellent choice for our business. Having at best a haphazard approach to advertising, we were struggling to hold everything together and find a path forward – until we received a recommendation to get in touch with Suzy. Through her pragmatic approach and extensive professional knowledge, she has been able to provide a combination of clarity to our brand and practical solutions that we’re confident will drive our marketing for years to come. We would highly recommend Suzy to anyone.
CEO, Speaking Schools Australasia
Suzy built a wonderful rapport with myself and my team and gained an excellent understanding of our niche business and how we fit into the hotel industry. She nurtured our Brand Identity
to make it more appealing to our target audience while still staying true to our company DNA. She developed a marketing strategy that we have just started to implement, and already feel we are gaining some industry recognition. We look forward to keeping Suzy involved as our business grows and our marketing needs no doubt continue to evolve.
Managing Director, Furn-niche